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Another DAM Podcast interview with Lauren Philson on Digital Asset Management

Listen to Another DAM Podcast interview with Lauren Philson on Digital Asset Management

Full Transcript:

Henrik de Gyor:  [0:02] This is Another DAM Podcast about Digital Asset Management. I am Henrik de Gyor. Today, I’m speaking with Lauren Philson.

Lauren, how are you?

Lauren Philson:  [0:11] I’m great, Henrik. Thanks for having me.

Henrik:  [0:13] Lauren, how are you involved with Digital Asset Management?

Lauren:  [0:16] I am involved, typically, with the implementation of new technology in an organization or a company. A lot of that involves analyzing current processes and systems, and then working with the staff and individuals on optimizing those. Taking the organization through vendor selection, building out specs for integration and potential tools, and working with them in terms of change management.

[0:44] I currently am with the Rockefeller Foundation, working with them to upgrade their current system. In the past, I’ve worked in production environments and had a little bit of experience with broadcast as well. Varying ranges.

Henrik:  [1:00] How does one of America’s oldest private Foundations use Digital Asset Management?

Lauren:  [1:07] The Rockefeller Foundation, as you can imagine, has a very wide reach ‑‑ global organization. We have thousands of grant recipients and external partners that we are working with around the world.

[1:19] A lot of our media traffic centralizes around the acquisition of photography, video that’s coming in, and also making that content available for the creation with our external partners in terms of publication on the work that we’re doing.

[1:35] All of the media that we receive just represents a very, very small piece of a rather large puzzle that we are working on and solving some of the world’s biggest problems. For a 100‑year‑old foundation, Rockefeller is highly innovative and is committed to innovation as part of their mission and role.

[1:54] They really value inter‑connectivity. For that reason, they’re currently placing a huge emphasis on story telling that allows us to use media ‑‑ to use words ‑‑ to provide a context. Each of those little bits of the puzzle can later add up and demonstrate what the larger strides that we are making in these initiatives.

[2:16] There’s also the component of archiving and cultural preservation. Rockefeller has a very impressive archive center in upstate New York. We are not fully connected with them. There’s been a chasm as most organizations experience with DAM and with Digital in general.

[2:36] What we’re doing is working and laying the groundwork so that digital files that are important to history and are important to cultural preservation are able to be more easily routed to those archives.

Henrik:  [2:48] What are the biggest challenges and successes you’ve seen with Digital Asset Management?

Lauren:  [2:53] In general, with both of those ‑‑ the challenges and the successes ‑‑ have usually revolved around governance and user adoption. No matter what the end goal of an organization or a company is, we do see common threads of challenges that come up. Often times, I’ve seen DAM go from being a departmental solution to an enterprise solution, literally, overnight.

[3:15] Priorities change pretty rampantly. Managing expectations and being smart about how one scales and on boards. Just, in general, having a very positive campaign around the tool. Without the users, you can have the best metadata schema, you can have the fanciest tools and integration. you can spend a ton of money on top of one system, but without your users, you’re bound to have some issues.

[3:41] It’s really remarkable once you do have all the individuals that will be involved with the system in alignment how quickly you can see a project turn around in terms of success.

Henrik:  [3:53] What advice would you like to share with DAM professionals and people aspiring to become DAM professionals?

Lauren:  [3:59] Particularly for folks that are looking into Digital Asset Management and venturing into this field, my biggest piece of advice would be to tap into the community. I’ve never met a group of individuals that are more willing and helpful to share information and knowledge. The reason for that is that there is no single formula to solving the problems that come with DAM.

[4:22] It’s an ongoing and ever growing puzzle to solve for us. Tapping into that wealth of knowledge, building the network and being able to apply others’ experiences to your current situation is the most valuable tool that you can have.

Tapping into that wealth of knowledge, building the network and being able to apply others’ experiences to your current situation is the most valuable tool that you can have.

Henrik:  [4:37] Thanks, Lauren.

Lauren:  [4:38] Great!

Henrik:  [4:39] For more on this and other Digital Asset Management topics, log on to AnotherDAMblog.com. For this and 150 other podcast [episodes], go to AnotherDAMpodcast.com. If you have any comments or questions about Digital Asset Management, please feel free to email me at AnotherDAMblog@Gmail.com.

Thanks again.

[Note: Lauren Philson is one of the 55+ speakers at the Henry Stewart DAM Conference in New York City in May 2015.]


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Another DAM Podcast interview with Carla Derck on Digital Asset Management

Listen to Another DAM Podcast interview with Carla Derck on Digital Asset Management

Full Transcript:

Henrik de Gyor:  [0:02] This is Another DAM Podcast about Digital Asset Management. I’m Henrik de Gyor. Today I’m speaking with Carla Derck.

[0:09] Carla, how are you?

Carla Derck:  [0:10] I’m fine and you?

Henrik:  [0:11] Great. Carla, how are you involved with Digital Asset Management?

Carla:  [0:15] Until just recently, I didn’t realize that it was called Digital Asset Management. I’ve been involved with maintaining and cataloging our company’s photos, illustrations and artwork for probably over 15 years.

[0:32] It wasn’t until just recently, within the past may be two years, that we’ve started looking at a new solution because our current solutions, we had several of them, were no longer adequate. It wasn’t until we started looking at a new solution that I became familiar with the terms Digital Asset Management.

Henrik:  [0:52] Why does the company that develops and produces mechanical pipe joining systems use Digital Asset Management?

Carla:  [0:59] Even though we sell our products through network of distributors, we don’t sell directly to the end users or to the public. We do have a very expensive line of products, probably over 600. They’re used in a variety of markets including fire protection, HVAC, mining, oil and gas, municipal. We generate close to 200 pieces of technical and sales literature.

[1:24] We maintain an extensive website. We support a team of over 500 people. All of these make use of assets in our DAM on a daily basis. As DAM systems continue to be developed, and we’re finding that they’re more affordable to smaller companies such as mine. It’s a great tool to use, to manage and catalog and control the thousands of photos and digital assets that are generated everyday.

[1:53] It’s so much easier now to generate content than it was say 20 years ago. There is a huge increase in what we receive on a daily basis. Even as a mechanical piping solutions company, we find that the need is there for a DAM.

Henrik:  [2:11] Carla, what are the biggest challenges and successes you’ve seen with DAM?

Carla:  [2:15] Some of the biggest challenges is, first of all, convincing the company to agree that a DAM is a necessity. To demonstrate the value of it to the colleagues and to our vendors and to help them change their way of thinking and work processes, to make use of it.

[2:31] I found this is a common theme among their professionals. I don’t think we’re unusual in any way in some of the challenges that we face. Other challenges in particular are change management, getting people to think of a new way of using the solution. The DAM community has a ton of resources and information to help effect that change management and I found that extremely useful.

[2:55] Biggest success is yet to be realized, we are at the stage right now where we are starting to implement our new solutions. I have high hopes of the success of it by the end of this year. I want to be able to make all these assets accessible to colleagues.

[3:13] We have colleagues and vendors across the globe in China and Europe who have a terrible time trying to find things. A lot of it is stored on local folders and individual files, here at our headquarters. So my success will be measured on how easy it is for these colleagues in other parts of the world to locate and make use of our assets.

Henrik:  [3:34] That is a great measure. Carla, congratulations on being the first person to finish DAM Foundation’s new course on the “Introduction to Digital Asset Management.”

[3:44] What can you share about your experience with this online course?

Carla:  [3:48] I’ve been looking for an opportunity to expand my knowledge about Digital Asset Management for sometime. Particularly when we started looking for a new solution for the company, through the DAM Guru Program and other resources that I found online.

[4:04] I located the new course that the DAM Foundation was offering, and so I jumped on it immediately. It was exactly what I was looking for. I especially liked the idea that it was self paced. That I could work on the financing the lessons at my own pace, without particular deadline in place. Because I am like most people, putting in a full time job and then some things like…to be able to work at my own pace and to learn on my own time, was perfect for me.

[4:36] We didn’t have a chance to communicate with other participants in the program. One thing that I had mentioned to Elizabeth, the instructor of the course was that, it would be nice, may be in the future, to look at a possibility of a discussion board, that other participants in the course could contribute to and give us a chance to bounce ideas off of each other.

[4:57] I thought that would have been a nice idea to do. Hey, I’m looking forward to some future courses if they are available. I do intend to pursue them if they are. It was an excellent resource and it really helped me to make a good decision on the vendor that we chose for DAM solution this year.

[5:13] It reinforced everything that I had learned online beforehand. It helped me to make good decisions on what we were looking for. It was absolutely perfect timing for me. I know a lot of the other participants, may not have felt the same way. For me it provided exactly what I was doing and what I needed at the time.

Henrik:  [5:33] In full disclosure, I was involved in the creation of that course. Even though Elizabeth wrote most of the course, I was one of the editors of the material.

Carla:  [5:42] Yes, Elizabeth mentioned that to me. It was great, thank you very much. I appreciated it.

Henrik:  [5:47] Thank you for your feedback. Congratulations on being the first person to complete it.

[5:51] What advise would you like to share with DAM professionals and people aspiring to become DAM professionals?

“…Take advantage of the resources that are available through the DAM Foundation and the others [in the] DAM community. It seems that people in the field are excited and willing to share their knowledge and you can learn so much from them”

Carla:  [5:56] I would say take advantage of the resources that are available through the DAM Foundation and the others [in the] DAM community. It seems that people in the field are excited and willing to share their knowledge and you can learn so much from them, definitely take advantage of that.

[6:14] Just to those who are already professionals, please continue to share your experiences and your knowledge with everybody. My only other advice would be to stay on top of the technology because it seems that it is changing rapidly.

Henrik:  [6:28] Thanks Carla.

Carla:  [6:30] Sure. Thank you.

Henrik:  [6:32] For more on this and other Digital Assets Management topics, go to anotherdamblog.com

For this podcast and 150 other podcast episodes including transcripts of our interviews, go to anotherdampodcast.com.

[6:48] If you have any comments or questions, please feel free to email me about anything regarding Digital Asset Management at anotherdamblog@Gmail.com.

[6:56] Thanks again.


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Another DAM Podcast interview with Kevin Gepford on Digital Asset Management

Listen to Another DAM Podcast interview with Kevin Gepford on Digital Asset Management

Full Transcript:

Henrik de Gyor:  [0:02] This is Another DAM Podcast about Digital Asset Management. I am Henrik de Gyor. Today I am speaking with Kevin Gepford. Kevin, how are you?

Kevin Gepford:  [0:10] I’m fine. How are you?

Henrik:  [0:12] Great. Kevin, how are you involved with Digital Asset Management?

Kevin:  [0:16] I work for Comedy Central at their in‑house Brand Creative department. We create all the advertising, the billboards, the video promos, graphics for digital platforms such as iTunes, Xbox, and Hulu.

[0:30] Specifically, I work on the print side of things. I’ve got hands‑on involvement with our photo re‑touching. We also do the mechanical production and the final delivery of the files to their destination. I work in a team of brilliant right‑brain creatives, but I’m more of a left‑brain sort of person.

[0:48] I got interested in DAM originally as a self‑defense against the distractions of non‑core tasks. I’m talking about requests like digging up logos for someone, cracking open old archives just to print out an ad from last year, or hunting for a specific image among all the assets that we had that were scattered across the universe of portable hard drives, servers, optical media, and the like.

[1:15] The DAM that emerged from this is something that’s been a resource for the whole company for about 10 years, and it’s grown and evolved. Later, as time went by, it led to my involvement with content management. The volume and scope of our work had expanded tremendously, but our approval process didn’t grow along with it. It had become sheer chaos. It was in dire need of order and coherence, and I decided that this was an opportunity for me to make a bigger difference.

Henrik:  [1:46] Why does a television channel, focused on comedy programming, use Digital Asset Management?

Kevin:  [1:53] We use asset management to support our promotional efforts here. Just to be clear, I want you to know that this is not a function of our long‑form programming. We are part of Brand Creative, and our primary partner is the Marketing team. Everything that we do is focused on promotion and marketing, and the graphics that go into that production.

[2:17] I want to talk about the two prongs of asset management here at Comedy Central. The first one is DAM. These would be our libraries of static assets used across our advertising and promotional campaigns. The second is content management. We developed a system here to manage our internal work‑in‑progress. This could be the review and the approval of all of our creative output.

Henrik:  [2:42] What are the biggest challenges and successes that you’ve seen with Digital Asset Management?

Kevin:  [2:45] For the first prong, Digital Asset Management, we started building our asset libraries about 10 year ago, as I said. All of our logos, our images, artwork, and including a PDF archive of all of our print work. That’s been updated over time ‑‑ not only the assets, but the back‑end ‑‑ but it still performs its original mission, for the most part.

[3:07] As far as challenges are concerned, I would say the first challenge was getting it off the ground. We obviously needed corporate resources so we could invest in the system, and then operate it on an ongoing basis.

[3:19] After that, it took a lot of work to prepare the assets. That’s the first step for any system that’s going from nothing to something. You’ve got to organize, you need to upload, and you need to keyword all the assets.

[3:32] After that, we had the ongoing challenge of keeping it up to date. The main issue for us, as I imagine it is for a lot of people, is that we don’t have a dedicated staff, so we do it in our down‑time. Even though we ourselves are dedicated to it, there’s often a lag between when an asset gets created and when it goes up to the library.

[3:51] For instance, if we do an entire ad campaign, the last thing we do before we archive it ‑‑ all the resource files, we make PDFs and put them in our asset library. So there’s a lag, depending on the scope of the campaign and how long it’s taking.

[4:08] After that, I would say probably the biggest challenge is just getting everybody on‑board. This took training, this took patience. People have been used to coming to my team directly, and just asking us for anything. Once we got this up and running, we would remind them to check the asset library first.

[4:27] Sometimes the thing they wanted wasn’t there, or it hadn’t been keyworded, or it just didn’t exist. Part of the training process was that we would fix the problem, upload the asset, and then make them go back and look again.

[4:40] This really went a long way to building good habits. Nowadays, people will come to me and say, “I already searched the library, but I couldn’t find what I was looking for.” And that’s really music to my ears.

[4:53] As far as successes are concerned, there’s a funny little story. A little while back, I was talking to my assistant, and I asked him, “Does anybody even use this system that we’ve put all our work into? I mean, why do we even bother?”

[5:05] He answered my question with a question. He asked me, “When is the last time that anyone came and asked you for a logo? The system is just working.”

“That’s when I knew [DAM] had become an essential resource for Comedy Central.”

[5:13] Almost prophetically, the system went down a few days later. Within about 30 minutes, I’d heard from about a half‑dozen people. That’s when I knew it had become an essential resource for Comedy Central.

[5:27] The second prong of asset management that I wanted to talk about is content management. I really enjoy talking about this, because it really is such an interesting project, and it’s made a profound difference in how we work.

[5:39] I think it really shows a path forward for our field as we imagine our future, and try to be more creative about how to make it dance.

[5:46] Our content management system is kind of like asset management on steroids. It’s active, it’s alive, and this has become a centerpiece where anyone can instantly see everything that we are doing, in real time, by visiting the site.

[6:00] Our content management system is a tool that we use, basically, to manage our work‑in‑progress. It has a longer name that nobody uses ‑‑ we call it the Creative Review and Approval System. It is, from the standpoint of most of our users, a Web based application.

[6:18] It lives in the cloud, and it’s used to coordinate the efforts of all of our design teams. The graphic designers, the Web designers, the animators ‑‑ they upload their work for review and approval. Then they can also get comments and updates from their team members.

[6:37] A great example of our workflow prior to this would be how we made Web banner ads. This is going back maybe four years. The team for building Web banner ads would be ‑‑ a developer on one end, the marketing department on the other, and in between you would have project managers, designers, and one or two or more creative directors.

[6:57] The number of individually posted files of updates and the number of emails about them, just to get one ad approved, was insane. All the comments were buried in enormous email‑chains. There was no way to really visually track an ad’s progress, and when the first ad was finally approved after 20 rounds, we had two dozen more to go. There was almost no way to really compare the ads to ensure consistency.

[7:26] What we built was a content management system to fix the process. Over time, we expanded and re‑built it so it would service not only the Web banner ads, but it would also serve the entire Brand Creative department, and it would be able to handle video clips, Web banner ads, and basically any kind of static asset.

[7:50] Now, all from one place, our users can do a number of common tasks. They can upload files, update it with new versions, they can email their team members, they can view and leave comments. Their managers can review, approve, and reject things. They can create lightboxes they can share with anybody.

[8:07] Then they can take anything that’s in the system and pretty much share with anybody else with just a couple of clicks. For the last piece, you could see the entire campaigns with just a click, it’s an automagic slideshow, for anyone that wants to review the entire campaign, or for any normal user who wants to just take a look and see what other departments are doing. The magic part, though, is when a campaign is archived, it becomes a searchable library of our completed work.

[8:38] So… challenges, you asked.

[8:41] Well, once again, it wasn’t easy to get resources for our initial investment. It took a lot of persuasion that what we envisioned would be a better product than anything we could get on the market. But then we got some seed money, and we were able to show proof of concept, and then grow it from there.

[8:59] A surprising challenge was simply getting the teams to work together and be open to sharing their ideas with each other. They really all liked living in their happy little silos. I got feedback from a couple of people that really were worried that their projects, which were so important to them, would just be sort of lost in all the other projects of other people that were working on the same campaign. From my perspective, that’s kind of the point. No man is an island, anymore. You are playing in a bigger sandbox.

Henrik:  [9:31] True.

Kevin:  [9:31] The other part of the challenge, for me, was just patience. It took more than a weekend to build this and I would say that it was the fruit of many months of development and testing, and we’re still getting comments and feedback. I got some comments just this week that we intend to work on to improve the functionality of our lightboxes. It’s a work‑in‑progress.

[9:55] Now, as far as successes are concerned, I would say that it’s pretty obvious. Everybody is just collaborating like we never have before. We’re talking to each other, we know who is working on the other projects, and we have quick ways of communicating with them, to get a visual overview of what we and other people are working on. So it really has, just by its design and by its very nature, helped collaboration.

[10:20] User engagement with the system is just phenomenal. My co‑workers and colleagues care enough to give feedback all the time, and it’s not all positive. Sometimes they come in and they just demand better features, or they have a great idea to make an improvement. Their engagement is just wonderful, and I appreciate it so much. Any kind of feedback is a sign that they care, rather than just accepting the status quo. That’s why we started this whole thing to begin with.

[10:52] Another success ‑‑ and this one totally surprised me ‑‑ our most popular feature turned out to be lightboxes. These have just revolutionized the way that we give presentations. There’s no more poking around in the middle of a meeting to find assets on a server somewhere. It just puts everything in a streamlined slideshow that you can navigate with the arrow key on your keyboard.

[11:16] This was a feature, I know and am glad to say, that nobody asked for, and nobody even imagined something like this could be possible. And yet, there it is, and they love it.

[11:29] The last thing, and this always gives me a chuckle. We kept the old system on standby. Just in case, you know? It slowly and gradually fell into disuse, and finally, when the old thing crashed, nobody even noticed for several days.

Henrik:  [11:46] [laughs]

Kevin:  [11:47] What does that tell you?

Henrik:  [11:48] Time to make it extinct.

Kevin:  [11:50] Yeah.

Henrik:  [11:52] What advice would you like to share with DAM professionals and people aspiring to become DAM professionals?

Kevin:  [11:57] I am kind of a contrarian by nature, but I really think that formal education, maybe formal training, is not necessary to enter this field. It’s wide open for anybody who wants to make a difference. I really bet that if you took a survey of influential people in the field, very few have actually gone to school for it. What you need is a desire to make a difference ‑‑ a passion for it. It also helps if you get a lucky break and you have the right contacts.

[12:26] Lastly, I think anyone wanting to become a DAM professional needs determination and patience for the long journey.

Henrik:  [12:34] Great points. Thanks, Kevin.

Kevin:  [12:36] It’s a pleasure.

Henrik:  [12:38] For more on this and other Digital Asset Management topics, log on to AnotherDAMblog.com.

Another DAM Podcast is available on AudioBoom and iTunes.

If you have any comments or questions, please feel free to email me at AnotherDAMblog@Gmail.com.

[12:54] Thanks again.

[Note: Kevin Gepford is one of the 55+ speakers at the Henry Stewart DAM Conference in New York City in May 2015.]


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Another DAM Podcast interview with Beth Goldstein on Digital Asset Management

Listen to Another DAM Podcast interview with Beth Goldstein on Digital Asset Management

Full Transcript:

Henrik de Gyor:  [0:02] This is Another DAM Podcast about Digital Asset Management. I am Henrik de Gyor. Today I’m speaking with Beth Goldstein.

[0:10] Beth, how are you?

Beth Goldstein:  [0:11] I’m good. Thank you. How are you?

Henrik:  [0:12] Great.

[0:13] Beth, how are you involved with Digital Asset Management?

Beth:  [0:16] I’m the International Digital Asset Manager for my company. I train and evangelize our DAM to all our business partners across the globe.

Henrik:  [0:24] How does an American healthcare company use Digital Asset Management?

Beth:  [0:29] Even though we’re based here in the US, we really are extremely global. We as a company use our DAM internally to save time, money, and better leverage our investments in all of our creative content.

[0:41] We call our DAM, the e‑Library. The e‑Library is only one component of our greater and smarter digital initiative that we’ve been rolling out, to our marketing teams across the globe for the past three years.

Henrik:  [0:54] What are the biggest challenges and successes you’ve seen with Digital Asset Management?

Beth:  [0:57] Honestly, the biggest challenge is moving the business partners and marketers from the old way of doing business. Some of them believe in shared drive, SharePoint sites, USB drives, FTP sites, and many times all of these at once. Then seeing the value of going to a cloud‑based stand, where everything works harmoniously together.

[1:17] I believe that change management is a huge part of my job in engaging businesses, partners understanding I will just save them time and money. I think that change management is always going to be a problem whenever you’re dealing with lots and lots of people.

[1:31] But if you can show them in big steps, if you get one group together that has a big part of your digital asset like a global team, and get them lessons first and show that they’re uploading files, it tends to get the smaller teams excited as well. I believe our biggest success to date has been the adoption, since our launch last September, 2014.

[1:52] Currently we have over 41 countries trained and using, over 800 users, and over 10,000 digital assets in our e‑Library right now. Our biggest push was going to the global teams that create massive amounts of material like I was talking about, and showing them how easier they can create and distribute materials to country marketers.

[2:12] It was a big win for everyone in that conversation. Most of big companies have a lot of little countries like Malaysia, or Taiwan. They don’t have these big marketing budgets. But the global in US teams has much bigger budgets, so it’s easier for them to make these big pieces.

[2:26] iPad apps or big inactive PDFs, or videos, and be able to put them into our DAM. Then the countries can bring them down, localize them at a cost that is right for them, and use them.

Henrik:  [2:39] What advice would you like to share with DAM professionals, and people aspiring to become DAM professionals?

“…be relentless, but gentle…”

Beth:  [2:45] The advice I would give is to be relentless, but gentle with your business partners. I think that any new process people have to get used to the fact that they’ll be doing something different, or in a new way. Embrace that by making it fun.

[2:57] Have a naming contest for your DAM, which we did. The e‑Library was actually named by one of our employee, who wanted to make sure that it had a positive connotation and that it was brought in across the business, and that’s what we did.

[3:11] We also had a contest to see which team internally could have the most assets uploaded by a certain time. Our time frame was September to the end of the year, and we just got done with that contest. It created a lot of excitement and competition, which marketers are very competitive. It was a really great thing.

[3:27] I think that with my job here, a big portion of it is you have to believe in what you’re doing so that other people believe in it, to get them to buy in. If I don’t believe that what we have is amazing and is going to work for so many people, then no one else will.

[3:41] Believe in your DAM with your business partners as well. Also communicate. My DAM users continually hear about me, whether they like it or not. It’s not just something that we launched in September, and then just continue something that went into the background.

[3:55] I have weekly DAM Monday emails, and I kind of tongue in cheek say, “Again, it’s DAM Monday.” I give to them a tip or trick, or communicate to them that something big is coming, or training, or just asking for feedback.

[4:08] This is a really great way to be, but to continually keep it in the back of your mind that you have these tools out there, and you need to remember to go into it because it’s a new process. I also have every other month email communication newsletters that I send out, and that gives actual updates to integration, new things that are out there, new training, new team members, all that kind of stuff.

[4:30] If you want to become a DAM professional, definitely get into understanding how you can be a great business partner. I think that the job sits between a business partner and an IT. If you have a good background of both, then you’re able to be a good business partner and saying that you can communicate to the rest of the business.

[4:49] Not just the technical aspect, but what will be the benefit to the entire company. I think that you’re going to go far.

Henrik:  [4:56] Thank you so much Beth.

Beth:  [4:57] Of course.

Henrik:  [4:58] For more on this and other Digital Asset Management topics, log onto AnotherDAMblog.com.

Another DAM Podcast is available on AudioBoom and iTunes. If you have any comments or questions, please feel free to email me at AnotherDAMblog@Gmail.com. Thanks again.

Note: Beth Goldstein is one of the 55+ speakers at the Henry Stewart DAM Conference in New York City in May 2015.

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