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Another DAM Podcast interview with Giovanni Benigni about Digital Asset Management

Interview with Giovanni Benigni about Digital Asset Management

(Duration: 10 minutes 40 seconds)

Questions asked

  1. How are you involved with Digital Asset Management (DAM)?

  2. How does the Vatican Museums’ Digital Transformation project involve Digital Asset Management?

  3. What are the biggest challenges and successes you have seen with Digital Asset Management?

  4. What advice would like to share with DAM professionals and people aspiring to become DAM

Transcript

Henrik de Gyor (0:00): This is Another DAM Podcast about Digital Asset Management. I’m Henrik de Gyor. Today I’m speaking with Giovanni Benigni.

Henrik de Gyor (0:08): Giovanni, How are you involved with Digital Asset Management?

Giovanni Benigni (0:12): Well, before starting, I have just to say that I’m speaking on my own, of my personal experience in the Vatican. All the opinions expressed not necessarily reflect ones of the institution. 

Giovanni Benigni (0:32): That said, I started working for the Vatican Museums at the end of last century. And in the early 2000s, I directed for the Governorate of Vatican City State several software development projects related to image storage and retrieval systems. But such projects, unfortunately, at the time had no fortune for several reasons that would be too long to say here, and went into oblivion. Moreover, since coming to Museums, I dealt with several software systems used to catalog and store images, without any direct connection to our CMS. Also, since the advent of digital high-resolution imagery had just been conserved on file shares, without any way to retrieve it, other than using [file] path and file names. So since then, my obsession has been to put all the information we had in a single system to get to a single access point directory of everything. This is shortly how I started my involvement with DAM in the Vatican.

Henrik de Gyor (1:50): Giovanni, how does the Vatican Museums’ digital transformation project involve Digital Asset Management?

Giovanni Benigni (1:57):  The digital transformation project of Vatican Museums started some years ago with a larger, seemingly never-ending, technical renewal project involving all our seven kilometers [~4.35 miles] of galleries and working spaces, and all the systems from communication to remote surveillance, access control, networking, and so on. In this framework, we started several projects as, for example, the 3D scanning project of all said spaces, that is now completed, and a long-awaited scanning project of our historical pictures on glass plates strongly wanted by our new director, Dr. Barbara Jatta. It appeared immediately that for the pictures we needed both a new cataloging system and long-term storage to accommodate forever their digital copies.

Giovanni Benigni (2:15): And fortunately, I had a good experience with what we shouldn’t do. We looked for solutions offered by big tech, but it seemed not likely to be valid ones, because although they were flexible, and metadata rich, generally stored the images on database blobs. And I had a good experience with blobs and I knew that were not good for large files that we needed to store. That’s why we started to search for a solution that wouldn’t store large files on a blob, but just on disk on shares, on other support, but directly, physically on disks. And we identified among a large number two possible products, [a] commercial one and an open-source project.

Giovanni Benigni (3:47): The first appeared to be more aimed at companies that had to manage images for commercial purposes, while the open-source seemed built for research institution libraries, and for sure, museums, because, also, it was validated by the Musées de France. It gave us a good perspective to be able to use it satisfactorily, and, most important, being an open-source platform, it was inexpensive, which is a word always loved by management.

Giovanni Benigni (4:18): So we started a test and we had a nice surprise. It appeared every day more and more suitable to contain every information we already had. And a new possibility arose. Finally, get to a unique access point for every artwork-related information in our possession. It was my dream coming true. So, in brief, we started migration. First moving existing CMS data to the new catalog, followed by images and all the other conservation and historical data we had. Today, we are still ingesting images, the last 100,000, more or less, audio files, conservation and analysis reports, and we are planning to ingest also videos starting from the most recent digital, going back to older on tapes. Here we could open another chapter, talking about formats no more easily readable, like Betacam.

Henrik de Gyor (5:20): Giovanni, what are the biggest challenges and successes you’ve seen with Digital Asset Management?

Giovanni Benigni (5:26): We have a very ancient museum. Our history starts a few centuries ago, more or less. You can well imagine how much information we have accumulated in such a long time. One of the biggest challenges is being able to digitize the answer pictures and documents in our possession. Their quantity exceeds any idea you may have, for sure. And this reverses in time necessary to do the scanning because the items must be handled with extreme care, must be cleaned, and so on. Moreover, you know, it was 1997, and I had just joined the Museums, when I first heard about a project for scanning our ancient photos on glass plates. Well, we definitely have been able to start such a project only in 2017. Twenty years later. And although the scanning job is being practically completed today, the curator still has to check all the archival information related to them and this takes a lot of time. We are going a bit slow in this moment. Really for we have moved objects, entities, and all the assets into a unique  system, where everything is directly related to inventory items with meaningful relationships, now searches are simpler and more efficient, although people have had to get used to a new way to enquire. The new CMS uses Lucene syntax, and there’s a faceting capability, so people today, unlike before, when they had to ask our inventory to make searches, now they are able to make top-down searches and, listen, they are able to find for themselves what they are looking for. And this is a really big step forward, together with the capability to see in a glance the documents, pictures, analysis, and so on in a single application. Finally, I can say that the new catalog has made possible a true collaboration between departments that today they can easily share information of every kind about inventory objects without printing paper or sending emails, but directly inside the catalog using the sharing capabilities of the system.

Henrik de Gyor (7:59): Giovanni, what advice would you like to share with DAM professionals and people aspiring to become DAM professionals?

Giovanni Benigni (8:05): Well, I think that if you want to get out alive from a DAM project, you must build your project on a strong metadata base. So take your time to think and rethink and rethink it as many times as you need to be strongly convinced it will work. Really, this is not as hard as it seems, because the hard work to reduce data to a common structure will be limited to no more than 15 metadata [fields], but you must take it into consideration very seriously.

Giovanni Benigni (8:44): Second, you must define DAM and long-term preservation policies. When I say DAM policy, I say policy about ingestion, about acquisition, about tagging, about descriptions, and so on, also about vocabulary. This is crucial, to pass onto people the concept that they must follow the rules. Otherwise, you will have a fantastic system filled with objects without any capability to find what you’re looking for.

Giovanni Benigni (9:23): Third, drop an eye to interoperability, because for sure you will need it internally to develop products based on your assets. For example, our system has a built-in IIIF server, which makes it possible to superimpose more than one image and then, for example, we have visible light, infrared, X-ray images, and we can superimpose and look to particulars by switching immediately from one layer to another, and this is very useful. Very useful for curators, for restorators, and also for the public. So, interoperability, I think should be a must. And that’s all.

Giovanni Benigni (10:20): Indeed, if you are crossing over troubled water, feel free to contact me. Thank you.

Henrik de Gyor (10:26): Thank you, Giovanni. For more on this, visit anotherdampodcast.com. 

If you have any comments or questions, please feel free to email me at anotherdamblog@gmail.com. Thanks again.

Listen to Another DAM Podcast on Amazon Music, Apple Podcasts, AudioBoom, CastBox, Google Podcasts,  RadioPublic, RSS, Spotify or TuneIn

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Another DAM Podcast interview with Yonah Levenson about Digital Asset Management

Listen to Another DAM Podcast interview with Yonah Levenson about Digital Asset Management

 

 

Here are the questions asked:

How are you involved with Digital Asset Management?

You were involved with the Language Metadata Table. Tell us more about this.

What are the biggest challenges and successes you’ve seen with Digital Asset Management?

What advice would you like to share with DAM professionals and people aspiring to become DAM professionals?

Transcript:

Henrik de Gyor:             00:00                This is Another DAM Podcast about Digital Asset Management. I’m Henrik de Gyor. Today, I’m speaking with Yonah Levinson. Yonah, how are you involved with Digital Asset Management?

Yonah Levenson:           00:11                I work in the broadcast and media space and I work on metadata strategy and terminology governance. In my past, I’ve also worked in the publishing industry. That’s where a lot of my background is from and I’ve been heavily involved at DAM throughout my career because it’s very important to make sure that your assets are managed properly. My particular area of specialty is metadata because without the metadata it’s really hard to manage your digital assets in your DAM system.

Henrik de Gyor:             00:42                Yonah, you were involved with the Language Metadata Table. Tell us more about this.

Yonah Levenson:           00:47                The Language Metadata Table, which we refer to as the LMT is basically a table of codes that describe the different languages that can be used throughout really any industry. The initial focus has been on the, in the broadcast and media space. And it came about because I was in meetings at my company where people were talking about, you know, what code were they going to use for Latin American Spanish. And in one system it was Lat Am and another one was LAS for Latin American Spanish and other one was Lat Am Span. And I thought to myself, being the metadata geek that I am, I said, this is crazy. We need something consistent. So we began looking at what codes could be used that would be standard across the industry. You know, I don’t like to reinvent the wheel when it comes to metadata. So if something’s out there that exists already, let’s use it.

Yonah Levenson:           01:42                And at the end of the day, we determined that, IETF BCP 47. So that’s the Internet Engineering Task Force Best Current Practice number 47 fit the bill for what we needed in-house. And we created a table that had about 128 different languages included in it. Now, the next part was that I was at a meeting at MESA Alliance, which is the Media Entertainment Support Alliance, which is very useful in the broadcast immediacy base. And they said we would love you to present this LMT and we think it’s so good that it should become an industry standard. Or a couple of years ago, we published the initial LMT and we’re now on version two and there should be another one coming up in the near future. So basically, there’s over 200 languages in the language metadata table now and it’s being, we have a tremendous amount of support and participation across the, not just the broadcast and media industry, but also standards organizations and other groups as well.

Henrik de Gyor:             02:50                Yonah, what are the biggest challenges and successes you’ve seen with Digital Asset Management?

Yonah Levenson:           02:55                I’ve been in this space for a while. That’s a really good question, by the way, Henrik, I appreciate that question. I’ve been in this space for quite a while and what I have noticed is the evolution of DAM. So initially, people had their assets, you know, on their local computers. They would push them up to shared drives, when I started at one of my jobs working in the publishing industry, we were looking for some files. And one of the people on my team said, Oh, I know where those are. They’re at, they’re at Rocky’s house. And so Rocky had them and you know, the assets copied onto a CD or DVD at his home and happened to not have thrown it out yet. So we were able not to have to recreate the entire, it was like a statistics book or something really complicated with Math, there was just.. that would’ve been expensive to recreate.

Yonah Levenson:           03:48                Other assets were in boxes, you know, again, on movable media, under people’s desks. And so what I have seen is that first was getting the assets onto a DAM and then there were challenges in how to better describe them and to get people to put the metadata, to apply the metadata to the assets that they have. So that’s when those are some of the big challenges. I mean, people now understand, are starting to understand better about the value of reuse of assets. They’re looking to monetize what they have already and in a different way. Whereas in metadata, I don’t want to reinvent the wheel. People don’t want to reinvent the wheel with the assets that they may own already. So those are some of the challenges.

Yonah Levenson:           04:37                So the successes end up being that people are because they do understand more. There is more of a metadata capture is included in workflows. Maybe not everything that we need, but it’s getting there.

Henrik de Gyor:             04:53                Yonah, What advice would you like to share with them professionals and people inspire to become DAM professionals?

Yonah Levenson:           04:57                What I have found in my experience is that there are many people who did not necessarily choose a career in DAM. Many of us fell into it, you know, DAM systems were being set up in companies. Somebody needed to run it. Maybe they were working in and you know, just an archival space or some kind of storage or a library. And then it moved over into DAM as people realize that they could do more with the assets if they were available. And not just, you know, tucked away in a, you know, in a system where somebody had to go and retrieve it and burn it to media or to, you know, to call it back from some other kind of system.

Yonah Levenson:           05:42                But really to have it available. So what I have seen is that the whole field of DAM has really been evolving quite a bit. And I do encourage people to study DAM in a more formal setting in some cases, especially those who are new and coming up in space, you know, or wanting to participate in some kind of an IT field. But they may not necessarily be programmers or developers. Not everybody wants to do project management. And so you need these actual people who are going to do the hands-on work of managing a DAM making sure that the content is, you know, the assets are retrievable. So along those lines, one of the things that I’ve been involved with recently is I’m the co-founder and co-director of Rutgers University’s Online Digital Asset Management Certificate Program. And this is a series of six courses.

Yonah Levenson:           06:42                Each course is four weeks long, where at the end of the six month period of taking all these courses, then you end up with a DAM certificate in Digital Asset Management. So that can really go a long way towards for people who are new to DAM but are interested in it this way. They have the background and awareness of what is needed in either setting up a brand new DAM or updating an existing one and you can come out with a portfolio piece. In addition, I also see a very strong need for people who have the, you know, library science background, particularly, you know, taxonomists and ontologists because in order to really get the most that you can out of your DAM, the content in the DAM and it really needs to be described well, there are many different industry standards that I also encourage people to participate in.

Yonah Levenson:           07:39                You know, first of all, you have to know a little bit about, or a good amount about what area you’re in and what your subject matter is. But, participating in standards and having a voice in the creation and the updates of those standards also could go a long way because you could make sure that your organization’s needs are being met through metadata standards and, and therefore the requirements of what’s needed to describe the assets in your DAM. So, and always read a lot, keep listening to important things like podcasts and other kinds of presentations that are out there and be active and participate so that you can learn lots of great articles out there as well.

Henrik de Gyor:             08:20                Well, thanks Yonah.

Yonah Levenson:           08:22                You’re welcome.

Henrik de Gyor:             08:23                For more on this visit anotherdampodcast.com. If you have any comments or questions, please feel free to email to anotherdamblog@gmail.com. Thanks again.

 

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Another DAM Podcast interview with Lauren Philson on Digital Asset Management

Lauren Philson discusses Digital Asset Management

Transcript:

Henrik de Gyor:  [0:02] This is Another DAM Podcast about Digital Asset Management. I am Henrik de Gyor. Today, I’m speaking with Lauren Philson.

Lauren, how are you?

Lauren Philson:  [0:11] I’m great, Henrik. Thanks for having me.

Henrik:  [0:13] Lauren, how are you involved with Digital Asset Management?

Lauren:  [0:16] I am involved, typically, with the implementation of new technology in an organization or a company. A lot of that involves analyzing current processes and systems, and then working with the staff and individuals on optimizing those. Taking the organization through vendor selection, building out specs for integration and potential tools, and working with them in terms of change management.

[0:44] I currently am with The Rockefeller Foundation, working with them to upgrade their current system. In the past, I’ve worked in production environments and had a little bit of experience with broadcast as well. Varying ranges.

Henrik:  [1:00] How does one of America’s oldest private Foundations use Digital Asset Management?

Lauren:  [1:07] The Rockefeller Foundation, as you can imagine, has a very wide reach ‑‑ global organization. We have thousands of grant recipients and external partners that we are working with around the world.

[1:19] A lot of our media traffic centralizes around the acquisition of photography, video that’s coming in, and also making that content available for the creation with our external partners in terms of publication on the work that we’re doing.

[1:35] All of the media that we receive just represents a very, very small piece of a rather large puzzle that we are working on and solving some of the world’s biggest problems. For a 100‑year‑old foundation, Rockefeller is highly innovative and is committed to innovation as part of their mission and role.

[1:54] They really value inter‑connectivity. For that reason, they’re currently placing a huge emphasis on story telling that allows us to use media ‑‑ to use words ‑‑ to provide a context. Each of those little bits of the puzzle can later add up and demonstrate what the larger strides that we are making in these initiatives.

[2:16] There’s also the component of archiving and cultural preservation. Rockefeller has a very impressive archive center in upstate New York. We are not fully connected with them. There’s been a chasm as most organizations experience with DAM and with Digital in general.

[2:36] What we’re doing is working and laying the groundwork so that digital files that are important to history and are important to cultural preservation are able to be more easily routed to those archives.

Henrik:  [2:48] What are the biggest challenges and successes you’ve seen with Digital Asset Management?

Lauren:  [2:53] In general, with both of those ‑‑ the challenges and the successes ‑‑ have usually revolved around governance and user adoption. No matter what the end goal of an organization or a company is, we do see common threads of challenges that come up. Often times, I’ve seen DAM go from being a departmental solution to an enterprise solution, literally, overnight.

[3:15] Priorities change pretty rampantly. Managing expectations and being smart about how one scales and on boards. Just, in general, having a very positive campaign around the tool. Without the users, you can have the best metadata schema, you can have the fanciest tools and integration. you can spend a ton of money on top of one system, but without your users, you’re bound to have some issues.

[3:41] It’s really remarkable once you do have all the individuals that will be involved with the system in alignment how quickly you can see a project turn around in terms of success.

Henrik:  [3:53] What advice would you like to share with DAM professionals and people aspiring to become DAM professionals?

Lauren:  [3:59] Particularly for folks that are looking into Digital Asset Management and venturing into this field, my biggest piece of advice would be to tap into the community. I’ve never met a group of individuals that are more willing and helpful to share information and knowledge. The reason for that is that there is no single formula to solving the problems that come with DAM.

[4:22] It’s an ongoing and ever growing puzzle to solve for us. Tapping into that wealth of knowledge, building the network and being able to apply others’ experiences to your current situation is the most valuable tool that you can have.

Tapping into that wealth of knowledge, building the network and being able to apply others’ experiences to your current situation is the most valuable tool that you can have.

Henrik:  [4:37] Thanks, Lauren.

Lauren:  [4:38] Great!

Henrik:  [4:39] For more on this and other Digital Asset Management topics, log on to AnotherDAMblog.com. For this and 150 other podcast [episodes], go to AnotherDAMpodcast.com. If you have any comments or questions about Digital Asset Management, please feel free to email me at anotherdamblog@gmail.com.

Thanks again.

[Note: Lauren Philson is one of the 55+ speakers at the Henry Stewart DAM Conference in New York City in May 2015.]

Listen to Another DAM Podcast on Apple Podcasts, AudioBoom, CastBox, Google Podcasts,  RadioPublic, RSS, Spotify or TuneIn

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Another DAM Podcast interview with Emily Kolvitz on Digital Asset Management

Emily Kolvitz discusses Digital Asset Management

Transcript:

Henrik de Gyor:  [0:02] This is Another DAM Podcast about Digital Asset Management. I’m Henrik de Gyor. Today, I’m speaking with Emily Klovitz. Emily, how are you?

Emily Klovitz:  [0:12] I’m doing great. How are you?

Henrik:  [0:13] Great. Emily, how are you involved with Digital Asset Management?

Emily:  [0:18] I’m involved in Digital Asset Management as both student and practitioner. I’m finishing my MLIS at the University of Oklahoma, and also working full time in the field. I currently am a digital asset manager for JCPenney at the home office. I’ve also worked on digital projects outside of a formal DAM environment, in archives and also a museum.

[0:48] Recently, I have become very involved in the DAM education and DAM community. Part of that is a desire to contribute to the field. Another part of that is just me segueing into the next phase of my life.

Henrik:  [1:05] Emily, how does the national retail chain use Digital Asset Management?

Emily:  [1:10] My company uses Digital Asset Management for a variety of reasons ‑‑ works in progress, distribution, and also brand management. In my specific area, we use Digital Asset Management for works in progress, and also on final, finished photography for marketing assets. The DAM is fairly new, only a couple of years old, and it’s really only been hard‑launched since last November [2013].

[1:39] There’s a lot of building going on right now. Basically, it’s such a large organization, there’re actually multiple DAM environments. We are positioning ours as the enterprise DAM, but we still have a long road ahead of us. In terms of other DAM systems, there are that some that makes sense, in terms of what kind of content is kept and described, and also the perks of that specific system.

[2:07] Then, the different challenges of the type of content we’re talking about. As time has passed, the various DAM managers have crossed paths, and it’s been very rewarding to speak to these people, and find out what we have in common, and where we can help each other out.

[2:25] There have also been systems that didn’t really provide value for the organization and were duplications of content. I worked very hard to get rid of those systems. They’ve been shut down, and that’s because we have been lucky to have very strong senior leadership and buy‑in behind our DAM.

[2:43] What’s really interesting about my organization, or any large organization trying to wrangle their content, is just the sheer number of assets you’re actually talking about. Also, the number of DAM systems actually used by the organization, because many times it’s often multiple DAM systems.

Henrik:  [3:02] What are the biggest challenges and successes with Digital Asset Management?

Emily:  [3:05] The biggest challenge to Digital Asset Management is change management. Everything else is a problem that can be solved logically. People are more tricky than that.

[3:16] The second biggest challenge is probably that DAM does not happen in a vacuum. There are more than likely other digital initiatives in your organization, and sometimes being able to see a bigger picture, even bigger than Digital Asset Management, can help an organization implement control over information chaos. This means information governance should be part of the Digital Asset Management strategy, or perhaps the DAM strategy is a facet of an overall digital strategy or information management strategy.

[3:53] It’s been very difficult for me to stay in my DAM bubble, so to speak, in the corporate world. As an information specialist, it is so glaringly obvious all the areas that could benefit from information governance. Yet there’s only one of you, and a DAM manager has many hats to wear. That’s what I feel are the biggest challenges to Digital Asset Management.

[4:20] Successes? I guess getting buy‑in feels really good. Growing your user adoption, that’s very rewarding. Any time you have even a slight increase in user adoption, that’s a big success, and you should take the time to celebrate it. Speaking of that, with your successes in Digital Asset Management, it’s OK to brag a little. It’s part of the advocating for your DAM, so usage reports and celebrating that kind of thing is good for DAM managers to do.

Henrik:  [4:57] What advice would you like to share with DAM professionals and people aspiring to become DAM professionals?

Emily:  [5:03] Read everything you can get your hands on and don’t get married to a system. There are many sources for education pertaining to Digital Asset Management. Many of them are community‑, vendor‑ or organization‑based, not necessarily subjected to the rigor of scholarly publication and peer review, which we talked about previously.

[5:26] It’s important to be skeptical, I think. Verify the facts for yourself. Inspect methodologies, and don’t get sucked into buying something because of someone putting the weight of authority behind it. I also think that you should trust your gut, because you can usually tell when information is info‑fluff, versus substantial information that adds to your understanding.

[5:54] The part about the DAM system, we’re usually the ones enacting the change and we’re not the ones who have to deal with it, because we’re starting the change. But you have to be cognizant of this may not be the best solution long term, and you can’t marry a system. It’s not about the technology. Digital Asset Management is so much more than that. You need to constantly be benchmarking your DAM, inspecting your practices, and getting better and better so you can grow as a digital asset manager.

Henrik:  [6:29] Great. Well thanks, Emily.

Emily:  [6:31] Thanks for having me.

Henrik:  [6:32] For more on Digital Asset Management topics, log on to anotherdamblog.com. Another DAM podcast is available on AudioBoom and iTunes. If you have any comments or questions, please feel free to email me at anotherdamblog@gmail.com. Thanks again.

Listen to Another DAM Podcast on Apple Podcasts, AudioBoom, CastBox, Google Podcasts,  RadioPublic, RSS, Spotify or TuneIn

Need Digital Asset Management advice and assistance?

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