Here are the questions asked:
- How are you involved with Digital Asset Management?
- How does a health care organization use Digital Asset Management?
- What advice would you like to share with DAM professionals and people aspiring to become DAM professionals?
Henrik de Gyor: This is Another DAM Podcast about Digital Asset
Management. I’m Henrik de Gyor. Today I’m speaking with Carol
Carol, how are you?
Carol Thomas Knipes: [0:10] I’m doing great. Thank you, Henrik.
Henrik: [0:12] Good. Carol, how are you involved with Digital Asset
Carol: [0:15] I’m the administrator of the Digital Asset Management System for
a pharmaceutical agency. Essentially, what that means, I administer but I also
design the workflows around that system, and other digital kind of creative
technology that we have going on at the agency.
[0:33] I not only administer the DAM, I’m also in the situation where I drive the workflows that work with the DAM. So I try to have a more unified digital system that we have here. I administer it, everything down to creating folder structures, the actual system stuff, the
actual server set up, dealing with server updates, any of those issues.
[0:58] Actually banging in there, going command line, and doing a lot of that
stuff. All the way to creating taxonomies and dealing with metadata. Then the
process and workflows around that.
Henrik: [1:10] How does a healthcare organization use Digital Asset
Carol: [1:15] For us, it’s this two fold thing. It originally was purchased for two
primary reasons. The first one, was to control licensing that we had on a lot of
images that we get by stock houses that have really specific licensing. Especially
as a health care agency, when we’re releasing files and working with files,
making sure that rights managed art is licensed properly and isn’t used when
it’s not, is particularly important.
[1:45] But also, it serves to actually give us an organizational structure, to be able to be a lot more efficient. It broke down the divisions within different departments. Particularly between production and creative. For us to be able to actually have files moved through the various departments very seamlessly without duplication, ensuring that there are checks and balances for things like art and art licensing, art done at multiple stages.
[2:15] Because of the way the DAM works, it kind of works both as an efficiency
tool and as an asset management tool.
Henrik: [2:22] All very important, thanks. What advice would you like to share
with DAM professionals and people aspiring to become DAM professionals?
Carol: [2:29] The landscape, at the moment, appears to be shifting a little bit.
I recently went to Henry Stuart, and found out what was going on there. There
seemed to be a lot of things going on at the moment, trying to combine multiple
types of systems, like CRM with DAM with document management. All sorts
of things. The biggest thing is, you have to keep up on what’s going on, without
letting it spiral you into a tailspin of drastically changing what you have. [3:00]
You have to both have the bird’s eye view of what’s going on in your organization,
and how the DAM can help what they’re doing. If you see things along
the way that could help, great. But also realize that everything is changing so
quickly, by the time you go through the processes in your organization to get
buy in on a particular type of technology, it frankly might be out of date. So it
really is a matter of taking a look, picking and choosing your battles as to what
you’re going to do.
[3:30] Then if you’ve got a big enterprise DAM system, try your hardest to find
your change champions and try to find a way to integrate as much of the organization’s
other systems into the workflow dealing with the DAM. Because if you
do that, you’ll not only have a better impression of your DAM, better buy in. But
you also will definitely have a more connected, unified system that you can use
for multiple purposes.
[3:55] That really is it. Keep your eyes open, but also be realistic about what you
really need. Some people call it “shiny ball syndrome”. Don’t look at the pretty
new thing thinking you have to get it. You’ve got to think about what is going to
help your organization.
Henrik: [4:12] Thanks, Carol.
Carol: [4:14] You’re welcome.
Henrik: [4:17] For more on Digital Asset Management, log onto
AnotherDAMblog.com. Another DAM Podcast is available on Audioboom,
Blubrry, iTunes and the Tech Podcast Network. Thanks again.
- Another DAM podcast interview with Karl Lord, Lovisa Idemyr and Tom De Ridder (anotherdampodcast.com)
- Another DAM podcast interview with Jennifer Griffith and Elizabeth Keathley of UPS (anotherdamblog.com)