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Another DAM Podcast interview with Christy King on Digital Asset Management

Christy King discusses Digital Asset Management

Here are the questions asked:

  • How are you involved with Digital Asset Management?
  • How does an organization involved with mixed martial arts use Digital Asset Management?
  • What advice would you like to share with DAM Professionals and people aspiring to become DAM Professionals?

Transcript:

Henrik de Gyor: [0:02] This is Another DAM Podcast about Digital Asset
Management. I’m Henrik de Gyor. Today I’m speaking with Christy King. Christy,
how are you?
Christy: [0:10] Very good.
Henrik: [0:12] Christy, how are you involved with Digital Asset Management?
Christy: [0:14] I am the newly appointed Vice President of technology research
and development for Zuffa, which is the parent company of the Ultimate
Fighting Championships and several other MMA brands, mixed martial arts
brands. We started down the Digital Asset Management path by trying to
organize a method to distribute video to nontraditional resources. We have a
very young audience, tends to be males, 18 to 34. [0:46] Very much closer to the
18 range. These guys all have every gadget, new fancy, cool thing that hits the
market sooner than almost everybody else, so we really tried hard, very early on,
to be able to distribute to all of those devices, and many of those outlets did
not have traditional ways to take in video content, meaning take…
[1:08] In order for us to create a file-based workflow that made any sense, and
deliver the accompanying metadata, which means images, and text descriptions,
and price points, and policy rules about where things could be shown and
what country, we had to come up with a distribution methodology, and a way to
create all those materials, and distribute them, and keep track of them all over
the world and all of these technologies.
Henrik: [1:33] Christy, how does an organization involved with mixed martial
arts use Digital Asset Management?
Christy: [1:39] What we do, since we started out trying to distribute in all these
places and all these different ways, what you discover very, very quickly, when
you start with a relatively contained, single goal, which is, we wanted to deliver
video, which you find very, very quickly no matter where you start an organization
with asset management, is that it sort of snowballs into a really big
effort. [2:07] All of a sudden, you learn a whole bunch about all these different
technologies and all these different vendors that can solve all sorts of problems,
and gosh, people in the company get a load of the first problem you solve and
their eyes lit up, and they get super creative and excited, and go, “Gosh, if we
can do that, then we can do this, and we can do this other thing, and we can do
this other thing.”
[2:28] Pretty soon, you have yourself a huge variety of problems you can solve,
and every time you solve one problem, then there are three more, because no
piece of information in the company lives in isolation. One of the things you find
is, you’ll discover that if you start to distribute something and you’re going to
change somebody’s work flow, let’s say, in marketing. Now, instead of emailing
a picture to the advertising agency, you’re now going to upload it somewhere.
[2:56] Right? Seems simple enough. You change that, you’re done. What will
happen is, within a couple days, you’ll have four other people that come out
of the network that say, “Hey, I copy and paste that out of the website.” Or,
“I download that image and send it over here in order to do the poster or
the podcast.” Or whatever it is. All of these people had just figured out a way
to adapt and survive, with the information wherever it lived. Somewhere in
the company.
[3:23] What you discover is, when you start down the Digital Asset Management
path, work flow becomes a really interesting challenge to solve and get communication
and effort out of everybody, so that you don’t create five more problems
by solving the first problem. So mixed martial arts is no different than any
other company, in that you’ve got to figure out a way to make sure everybody
has the resources they need to get their job done.
Henrik: [3:47] What advice would you like to share with DAM professionals and
people aspiring to become DAM professionals?
Christy: [3:52] We work with several vendors. There isn’t any one particular
vendor that solves all of our problems. One of the interesting changes that I’ve
seen in the way that I use technology is that, it used to be that if you needed to
have somebody edit video, you bought an edit system. If you needed to deliver
something, you used a shipping company. All of these kinds of solutions
were separate, disparate and had nothing to do with each other. [4:22] When
you get into Digital Asset Management, everybody’s stuff lays on top of everybody
else’s stuff. I would like to see an awful lot more vendors do what my
vendors have been really willing to do, which is work with each other. We have
a company called Levels Beyond that deals with our video solution, with their
reach engine. But we’ve asked them to work very closely with the folks at Denim
Group, who have designed and built our CMS backend for our website.
[4:53] I’ve asked them to tie in very tightly with the company that produces much
of our fight statistics. All of these folks need to work together and understand
each of their technologies, not necessarily even at a surface level, but at a pretty
deep level, so that they can understand how to use the best of what each company
has to offer. Really, it’s that interesting ability in people to think in a more
open source and shared kind of way.
[5:22] Not necessarily to give their trade secrets away, but just live in the world of
understanding that whatever they’re doing is going to be needed to be shared
by several other people, besides the company they’re selling their product to.
That’s probably the biggest piece of advice I would give.
[5:43] Be a little bit more willing to be open and work directly with other vendors.
I started my process very much in the production department. It has
blossomed to being an asset management solution that we’re applying, with
lots of people, across our entire organization. Really, I have one big Digital Asset
Management system, but I’m calling each departments little asset management
system a little bit different name, as we implement this stuff. So as not to scare
people to death. [laughs]
Henrik: [6:11] Good idea.
Christy: [6:13] You’re asking people to do a huge amount of change and work
flow and culture shift, in order to think about, create… Now, everything they do,
they have to at least put a little bit of their mind towards the fact that whatever
they’re doing, they’re communicating that to everyone else in the organization
and other people outside of the organization, at the moment they create it in
a shareable form. [6:39] Communication becomes even more important than it
might have been to an organization before. You just don’t upload an image. You
need to upload an image and call it something that makes sense, in the bigger,
organizational sense, that’s related to search terms, dates and maybe days that
the things that invoice should be issued so that someone gets paid when this
thing gets uploaded. You’re talking about marketing, accounting, financial analysis,
and invoicing process.
[7:14] Maybe rights are communicated that’s related to your legal department.
[laughs] This is a pretty demanding, big kind of concept to introduce to a company.
Vendors and people thinking about doing Digital Asset Management, in
general, really need to make sure they take it slow and explain to people a lot,
all along the way, the purpose of doing each of these extra tasks, in order to
make the overall company run more efficiently.
[7:47] Especially if you’re a worldwide company or you have organizations spread
across several states or across the world. Really getting taxonomy right and
communication paths tight in a Digital Asset Management system can make a
huge difference in a company that’s spread out like that, geographically.
Henrik: [8:07] Thanks, Christy. For more on Digital Asset Management, log
onto AnotherDAMblog.comAnother DAM Podcast is available on Audioboom,
iTunes and the Tech Podcast Network. If you have any comments or questions,
please feel free to send me an email at anotherdamblog@gmail.com.
Thanks again.


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Another DAM Podcast interview with Kyle Hufford on Digital Asset Management

Kyle Hufford discusses Digital Asset Management

Here are the questions asked:

  • How are you involved with Digital Asset Management?
  • How do you use the process of digital asset management before having a DAM system in place?
  • What advice would you like to share with DAM Professionals and people aspiring to become DAM Professionals?

Transcript:

Henrik de Gyor: [0:01] This is Another DAM Podcast about Digital Asset
Management. I’m Henrik de Gyor. Today, I’m speaking with Kyle Hufford.
Kyle, how are you?

Kyle Hufford: [0:09] I’m doing great today.
Henrik: [0:11] Kyle, how are you involved with Digital Asset Management?
Kyle: [0:13] I’ve been working with Quiksilver for a little over seven years now.
We’ve been working out our Digital Asset Management objective. It’s gone
through an interesting phase. I went from being the sole individual person responsible
for Digital Asset Management to actually building bit of a team. [0:30]
We’ve been building our systems. We’ve been through a phase of having a
fully functioning system to paring back and re-evaluating what we have. We’re in
the process of rolling out a new system, at this time, to manage all our product
images, our lifestyle images, and everything that goes around supporting our
business and sales of our products.
Henrik: [0:50] Kyle, how do you use the process of Digital Asset Management
before having a DAM system in place?
Kyle: [0:57] That’s a really good question. Initially, we had purchased an enterprise
level system, and we had rolled it out not understanding what Digital
Asset Management really was. It went along and worked great for about two to
three years. Then we actually pared back and removed the asset management
system from our workflow and identified a proper workflow before reintroducing
our asset management system. [1:26] The biggest challenge I think that
people have is, they think, “I’ll have a Digital Asset Management system. That’s
going to solve all my problems.” That’s not true. If you have a Digital Asset
Management system, you still have to have a proper workflow or process in
place in order to solve your problem.
[1:43] If your process is broken, Digital Asset Management is not going to solve
your process. Our biggest challenge is, we removed Digital Asset Management
from the process and identified where in the process we were having challenges,
and identified where we could actually optimize that process.
[1:59] Once that process was optimized, we then now are reintroducing the
Digital Asset Management system to individual workflows one piece at a time
and identifying that this is the proper workflow, this is where the assets need to
go, and this is how the images or assets need to be distributed.
Henrik: [2:15] If I understand correctly, you started with people. Then you developed
the process of Digital Asset Management, and then you introduced the
technology. Fair?
Kyle: [2:25] Yes, exactly. We learned over time. It wasn’t like that was our first
approach. Our first approach was, “Let’s throw an enterprise Digital Asset
Management system at it.” That didn’t work. We identified that there were challenges
in pieces, in broken processes, in workarounds, and then we pared back.
[2:44] As you said, we started with people and understood what the process was
and identified how we could better that process. Once we identified a proper
process, we could then support that with the proper technologies.
Henrik: [2:56] What advice would you like to share with DAM professionals and
people aspiring to become DAM professionals?
Kyle: [3:00] I think the biggest part of being a Digital Asset Manager is it’s a
thankless job. But at the end of the day, when you’re able to go in and search
for something and find something and be able to have a repository where the
images are, that’s the biggest feeling of success. [3:18] I think being a DAM professional
is more than being a Digital Asset Manager. From my perspective, it’s
about the process and the workflow and identifying better ways to do business.
It’s not just knowing how to tag an image or tagging 100 images a day or 1,000
images a day. It’s being able to work in an organization where you can identify
challenges in the process, and you can work with the right individuals to fix that
process so that the assets that you’re producing are better assets and more
accurate assets.
Henrik: [3:50] Couldn’t agree more. Thanks, Kyle. [3:53] For more on Digital
Asset Management, log on to AnotherDAMblog.com. Another DAM Podcast
is available on Audioboom, iTunes and the Tech Podcast Network. If you have any
comments or questions, feel free to email me at anotherdamblog@gmail.com.
Thanks again.


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How do I avoid duplicate assets in a DAM?

Based on the blog post from Another DAM blog:

Written and read by Henrik de Gyor


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Another DAM Podcast interview with Tom Barnouw on Digital Asset Management

Here are the questions asked:

  • How are you involved with Digital Asset Management?
  • How does your organization wrestle with Digital Asset Management?
  • What advice would you like to share with DAM professionals and people aspiring to become DAM professionals?

Transcript:

Henrik de Gyor: [0:01] This is Another DAM Podcast about Digital Asset
Management. I’m Henrik de Gyor. Today I’m speaking with Tom Barnouw.
Tom [0:09], how are you?
Tom Barnouw: [0:10] Good, thanks. How you doing?
Henrik: [0:11] Good. Tom, how are you involved with Digital Asset
Management?
Tom: [0:14] Well, I work for WWE, been here about six years, and I retired as a
systems engineer. I’m involved with Digital Asset Management. [0:24] We have
many live shows a year, thousands and thousands of photographs are taken
at each live event, and those assets make their way back to our company for
processing. They are used for a variety of things from websites to publications
to any type of creative services project. As these photos come in, they’re processed
by our photo department and uploaded to servers, at which time our
asset management system catalogs all those. There is metadata written to each
asset so that everything is searchable easily.
[1:03] There are many layers we have on top of our assets that can satisfy different
work flows. We’ve got certain catalogs that are web enabled. Other things
can be sent out via email, with voting and approval processes that can take
place and things. We’re web enabled data where end-users can vote and actually
have metadata written back to the assets.
[1:30] A significant process is in place for easily sharing assets around the company,
without the need to duplicate the files or copy them to other storage
medium. My involvement is in managing that workflow and trying to find efficiencies
throughout the company and ways that we can leverage the asset
management system.
Henrik: [1:51] How does your organization wrestle with DAM?
Tom: [1:54] It’s been an interesting evolution over the last six years or so.
Working with Cumulus has grown tremendously over those six years, aside from
just doing the system administration of the backend infrastructure. I think one of
the most important and impactful things that’s occurred over that time is really
studying the workflow of our users, and I would say the lifecycle management
of the data that our asset management system tracks. [2:24] We’ve evolved into
a very nice system now. We have several million assets in our system and, as an
asset ages, we need to move it, not just from the asset management side, but
from the storage side, from disk to tape, how does that process?
[2:42] The first thing we wrestled with was how do we manage the lifecycle of
this data? As an asset becomes older it’s used much, much less frequently. Do
we need to keep it on disk? If we do move it to tape, how do we easily access
that asset on tape? We struggled on solving some of those problems.
[3:01] We’ve come to a very nice place with it now where it all works very, very
nicely, including giving the end-user the ability to manage those assets, to some
degree, to a much more limited degree than I can, but still, they have access to
things, even when they’re on tape, which is nice.
[3:18] Other challenges I’d say, we continue to work with is the various workflows.
It’s one thing to have an asset management in place, cataloging assets, but
there are so many different this is going to be different in every company but,
there are so many different workflows.
[3:35] One department or one person may have very different needs for those
assets than another, understanding those various workflows, and customizing
the asset management system to blend in well with those required workflows.
In most cases, improve on those workflows. We’ve been able to leverage our
system to create significant efficiencies in workflows for different people in different
departments.
[4:04] In terms of how we wrestled with that, I think, that process hasn’t stopped,
in fact, I feel like I’m just now at the beginning. Now that we’ve got a very solid
foundation for our system in place managing lifecycle, I can turn my attention
much more to tackling various workflows and creating efficiencies within
the company.
Henrik: [4:23] What advice would you like to share with DAM professionals and
people aspiring to become DAM professionals?
Tom: [4:28] I think it would probably have to segue way from what I just talked
about, which is there are so many different things. Obviously, each company is
going to have different needs, various storage needs, depending on how much
data you’re actually dealing with. That can significantly impact what lifecycle
management you may or may not need to have in place. [4:53] I think, again, just
what I talked about. Try to think into the future, 1, 5, 10 years from now where
do you think these assets are going to live, what access do you think people will
need to them you can start with that foundation, then, trying to understand the
various workflows that may exist within a company.
[5:16] If you can do a lot of groundwork ahead of time, before deploying something,
even if you have deployed something, start at that 30,000foot view to try
to get a good understanding from the needs of the company as a whole, and
then you can begin to zero in on different topics and processes that you can
help with.
Henrik: [5:36] Thanks, Tom.
Tom: [5:37] No problem. My pleasure.
Henrik: [5:39] For more on Digital Asset Management, log on to
AnotherDAMblog.com. Another DAM Podcast is available on Audioboom,
iTunes and the Tech Podcast Network. Thanks again.


Listen to Another DAM Podcast on Apple PodcastsAudioBoomCastBoxGoogle Podcasts, RadioPublic, Spotify, TuneIn, and wherever you find podcasts.


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