Another DAM Podcast

Audio about Digital Asset Management

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Another DAM Podcast interview with Lincoln Howell on Digital Asset Management

Lincoln Howell discusses Digital Asset Management

Here are the questions asked:

  • How are you involved with Digital Asset Management?
  • I understand your organization focuses on end-to-end signal transmission solutions, what does that mean to customers?
  • How does an organization focused on end-to-end signal transmission solutions use Digital Asset Management?
  • What advice would you like to share with DAM Professionals and people aspiring to become DAM Professionals?

Transcript:

Henrik de Gyor: [0:01] This is Another DAM Podcast about Digital Asset
Management. I am Henrik de Gyor. Today I am speaking with Lincoln Howell.
Lincoln, how are you?
Lincoln Howell: [0:09] I am doing well, thanks.
Henrik: [0:11] Lincoln, how are you involved with Digital Asset Management?
Lincoln: [0:14] I have helped lead the implementation of our current Digital
Asset Management solution, and essentially have two ongoing responsibilities
with it. The first is driving improvements to both the content and the delivery of
those assets. But second of all, I am one of our global administrators. So I provide
some of that administrative oversight to rights management and any ongoing
proposed structural improvements.
Henrik: [0:36] Lincoln, I understand your organization focuses on end-to-end
signal transmission solutions. What does that mean to customers?
Lincoln: [0:42] We live in a world that is filled with signals. You have audio signals,
video signals, data signals, every time we get onto the Internet. These signals
all require an infrastructure of copper, fiber and other networking solutions
to help get them from that point of origin to each of us as a consumer. [1:05]
Now, I work with Belden Incorporated, and Belden provides that infrastructure
that enables those signals to go from that starting point to the ending point.
[1:14] For example, each time you watch a sports event on TV that originates
down on a field somewhere with somebody working the camera. In between
that camera and your television is a whole network of fiber solutions, copper
solutions, networking switches and routers. All of that processes that signal, the
audio and visual signal from the field to your living room. That’s the infrastructure
that’s enabled by these Belden solutions.
[1:46] Additionally, data centers, every time that you’re working with Internet
solutions or cloud based applications, data centers run solutions, also, that
can be provided by Belden on the copper, fiber and other solutions within the
data center.
[2:02] Manufacturing, also, has a significant play within the signal transmission.
Automotive manufacturers, for example, will use robotics, machinery and all
sorts of equipment that requires an interconnectedness that relies on copper,
fiber solutions to keep them running, communicating with each other and
achieving the outputs of that factory.
[2:26] In the end, the Belden copper, fiber and networking solutions make it possible
for all of these signals to get from where they start to where they need to
be and keep the world running.
Henrik: [2:37] How does an organization focused on end-to-end signal transmission
solutions use Digital Asset Management?
Lincoln: [2:45] Building an end-to-end solution with signal transmission has
taken years of growth through a combination of both research and development
as well as some strategic acquisitions. This ongoing journey has resulted in a
very complex organization. [3:00] That complexity is showing up in sells graphs
of varying responsibilities and skillsets, engineering and product management
teams that are scattered across the globe, and marketing staff, too, that are
tasked with consolidating all of the individual components of the signal transmission
solution to a single coherent message for the customers.
[3:18] In the end, without Digital Asset Management, we find ourselves constantly
reinventing the wheel or missing opportunities to win customers by
leveraging materials that we’ve already invested. Our first phase with Digital
Asset Management has been to make significant improvement in our customer
engagement.
[3:34] We’ve been consolidating our assets that can be used in the interaction
with the customer, and we’ve been striving to make them easily accessible
across the globe, opening up channels for sharing these assets across all of the
geographies and across all of these functional themes.
[3:49] Our second phase with the Digital Asset Management is going to be
turning towards more of an internal implementation, where we use it to facilitate
the distribution of corporate standards, other policies and other HR
communications.
Henrik: [4:02] What advice would you like to share with DAM professionals and
people aspiring to become DAM professionals?
Lincoln: [4:06] I think it’s all about the taxonomy. What we’ve found here is that
you can consolidate digital assets on any server. That’s not the hard part. It’s
the retrieval and the consumption of those assets that’s the real goal. You need
those to be consumed by the right people at the right time. [4:25] What was
learned is that setting up and sustaining, sustaining being the key of successful
taxonomy, makes all the difference in the world. That taxonomy is just comprised
of intuitive categories, tagging, and the metadata that really makes your
asset library searchable by its users. Without that taxonomy, it becomes more of
a frustration than a solution.
[4:48] In order to set that up, we found that it’s not just having that technical
competence, being able to understand the system. But it really requires a
keen organizational eye and a lot of people skills. Because as you have various
people participating in and contributing to your digital asset library, you’ve got
to have a lot of one-on-one interactions with them, to insure that standard work
is followed and to insure that that organizational structure, that taxonomy, stays
intact. Because, once again, without that taxonomy, all you’ve got it a pile of
assets on a server somewhere.
[5:21] What you really need is a clean library that people can easily find what
they’re looking for at their fingertips.
Henrik: [5:28] Thanks, Lincoln.
Lincoln: [5:29] You bet.
Henrik: [5:30] For more on this and other Digital Asset Management topics, log
on to AnotherDAMblog.com. Another DAM Podcast is available on Audioboom,
iTunes and the Tech Podcast Network. If you have any comments or questions,
please feel free to email me at AnotherDAMblog@gmail.com. Thanks again.

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Another DAM Podcast interview with Jane Glicksman on Digital Asset Management

Jane Glicksman discusses Digital Asset Management

Here are the questions asked:

  • How are you involved with Digital Asset Management?
  • How does an organization focused on the film industry use Digital Asset Management?
  • What advice would you like to share with DAM Professionals and people aspiring to become DAM Professionals?

Transcript:

Henrik de Gyor: [0:02] This is Another DAM Podcast about Digital Asset
Management. I am Henrik de Gyor. Today I am speaking with Jane Glicksman.
Jane, how are you?
Jane Glicksman: [0:10] I am very well. How about yourself?
Henrik: [0:12] Great. Jane, how are you involved with Digital Asset
Management?
Jane: [0:16] I manage the day-to-day operations of our DAM, which currently
contains about 75,000 rare films, stills and portraits, film posters, drawings and
other photographs documenting the first Academy Awards ceremony in 1927 to
the present. [0:32] I developed our metadata schema and data input guidelines.
In addition to overseeing all cataloging, I train the users to troubleshoot and
assist in finding and retrieving assets, and work on the ongoing development of
the digital repository.
[0:49] Right now, actually, we are doing quite a bit of troubleshooting, because
we are trying to install some hot fixes, and there is a lot of testing and QA in
managing of day-to-day DAMs. I oversaw the initial implementation of our DAM
in 2005 and have gone through two upgrades and a complete system migration
in 2009.
Henrik: [1:11] How does an organization focused on the film industry use Digital
Asset Management?
Jane: [1:17] The Academy is an honorary membership organization dedicated to
the advancement of the Art and Science of Motion Pictures. Our DAM supports
the Academy’s mission to preserve the history of motion pictures and to educate
the public about the art and science of moviemaking and also to inspire
film makers and the public through educational programs. [1:38] Our DAM provides
the content for screenings and exhibitions, lecture series, and other programs,
the website, and internally, for publicity and marketing, and of course,
the Academy Awards show. DAM is also available to film scholars, publishers,
students, and to the general public at our public access stations in the Margaret
Herrick Library.
Henrik: [2:00] What advice would you like to share with DAM professionals and
people aspiring to become DAM professionals?
Jane: [2:05] I would say hone your project management skills. Develop your
good listening skills and understand and expect that your DAM will evolve as it
becomes more integrated into different business areas in your institution and
anticipate the needs of your users, whose interaction will most definitely evolve
as well. [2:26] You’ll find that, at least I did anyway, in addition to project management
skills and an understanding of metadata, you’ll need to successfully
enlist others to foster collaboration between teams to improve systems and to
demonstrate the value of DAM.
[2:41] Socializing and maintaining DAM and providing value is an ongoing process.
It’s incumbent upon anybody whose managing DAM to really understand
the technology of the product. You may not be an engineer or a programmer,
but I think that you really should understand how things work and how they’re
structured so that you can, first of all, choose a vendor that best suits your requirements
and also to manage the expectations of your users.
[3:09] People want everything. They want a system to do everything in the world,
and you are really there to manage their expectations and yet, provide as much
value as you can. Understanding every vendor has its limitations, every system
has its limitations, but knowing going in will at least allow you to develop something
that best suits your particular institution.
[3:35] I always hear about people talking about metadata, metadata search and
I think that’s really important, understanding your business and not trying to,
when it comes to metadata, force a schema on your business. You really have to
understand and be flexible.
[3:53] Also, be prepared to change things. If you are already using DAM, I think
you’ll find, as time goes by, that your needs change, your workflows change, and
hopefully that you’ll be flexible enough to meet those challenges, and hopefully
your vendor will be able to facilitate that.
Henrik: [4:12] Thanks, Jane.
Jane: [4:13] You’re very welcome.
Henrik: [4:15] For more on this and other Digital Asset Management topics, log
on to AnotherDAMblog.com. Another DAM Podcast is available on Audioboom,
iTunes and the Tech Podcast Network. If you have any comments of questions,
please feel free to email me at anotherdamblog@gmail.com. Thanks again.

Related Articles

Listen to Another DAM Podcast on Apple Podcasts, AudioBoom, CastBox, Google Podcasts, RadioPublic, Spotify, TuneIn, and wherever you find podcasts.

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Another DAM Podcast interview with Megan McGovern on Digital Asset Management

Megan McGovern discusses Digital Asset Management

Here are the questions asked:

  • How are you involved with Digital Asset Management?
  • How does the world’s largest glass museum use Digital Asset Management?
  • What advice would you like to share with DAM Professionals and people aspiring to become DAM Professionals?

Transcript:

Henrik de Gyor: [0:01] This is Another DAM Podcast about Digital Asset
Management. I am Henrik de Gyor. Today I am speaking with Megan McGovern.
Megan, how are you?
Megan McGovern: [0:09] I am very well, and yourself?
Henrik: [0:10] Good. Megan, how are you involved with Digital Asset
Management?
Megan: [0:14] At the museum where I work, I am the system administrator for
our Digital Asset Management system. I set up templates and make all of the
configurations, and I was also involved in the purchasing, just not as a final
decision maker, but someone whose input was regarded. [0:29] I am also the
vendor liaison with our Digital Asset Management system. Past that, I am responsible
for assisting making policies regarding Digital Asset Management
practices what images are added to our system, what images might be weeded
out, retention schedules, things of that nature. I train all of the users on using
our system.
[0:49] Outside of my day-to-day work, I am the co-chair of the special interest
group for Digital Asset Management at MCN, which is the Museum Computer
Network. I’ve also spoken on panels in the MCN Conference, as well as the
AAM, which is the American Association of Museums Conference.
Henrik: [1:07] How does the world’s largest glass museum use Digital Asset
Management?
Megan: [1:11] We use Digital Asset Management all the time. It’s a very image
and video-centric world now, and we really saw the need, earlier in the 2000s,
to have a centralized location for our digital images. Silos are inefficient, so we
used Digital Asset Management as kind of our image library where, at a central
location, people, if they have a project, a lecture, a publication, an exhibition, or
just for reference, they can go to our system, search, and bring up the images
they need for their particular use. [1:40] We also have a direct feed between our
Digital Asset Management system and our website. Pictures that we store in our
system based on certain criteria, if they meet certain metadata values, they get
pushed out to the website and display to the whole world. It’s really a backbone
of our website along with our information and our various content management
systems with their databases.
[2:01] It’s really an important part of what we do, and we’re unique among museums
in that our asset management system doesn’t just have pictures of glass
objects as a glass museum, but we also have an extensive library, different
libraries on materials, design drawings, batch notebooks for recipes for making
glass, things like that.
[2:19] Then we also use our Digital Asset Management system for programs and
events photography. The VIPs visit, some millions visit our portraits of staff or
other people who come to lecture here, so we use it quite extensively.
Henrik: [2:33] What advice would you like to share with DAM professionals and
people aspiring to become DAM professionals?
Megan: [2:37] Probably the biggest thing I’ve learned working with Digital
Asset Management is, the field is really as much about people management and
change management as it is about asset management. Working with people to
set up preferences for the system and customizations. [2:53] Working change
managements, if you’re actually installing a new Digital Asset Management
system or one hasn’t existed before, getting input, having people trained and
feeling comfortable and feeling like they have a voice in how the system is
run, so that they’ll actually use it and the project will be a success. I think that’s
almost as important as knowing about metadata and download and technical
specifications for images.
[3:16] I also found that my library and information science background was very
helpful, knowing about the history of cataloging and the whys and wherefores,
how libraries set up information management in the era before computers. It
helps to see how information might be structured even for things that might
generally be considered unstructured information, like candid photos of children
making glass, things of that nature.
[3:39] That being said, I’ve also found that some IT knowledge is very useful,
especially, just a small background. Even a basic knowledge of SQL is sometimes
very useful in understanding how the back end of the Digital Asset
Management system, the database, works and operates.
[3:53] Past that, I would just say flexibility is key. The Digital Asset Management
system market, it seems to be always in flux and technology, as we all know, is
ever progressing and evolving. Being able to be flexible and change as times
change and the environment changes seems to be the key to success, at least in
my experience.
Henrik: [4:13] Great advice. Thanks, Megan.
Megan: [4:15] You’re very welcome.
Henrik: [4:17] For more on this and other Digital Asset Management topics, log
onto AnotherDAMblog.com. Another DAM Podcast is available on Audioboom,
iTunes and the Tech Podcast Network. If you have any comments or questions,
please feel free to email me at AnotherDAMblog@gmail.com. Thanks again.

Related Articles

Listen to Another DAM Podcast on Apple Podcasts, AudioBoom, CastBox, Google Podcasts, RadioPublic, Spotify, TuneIn, and wherever you find podcasts.

Need Digital Asset Management advice and assistance?

Another DAM Consultancy can help. Schedule a call today


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Another DAM Podcast interview with George Brown on Digital Asset Management

George Brown discusses Digital Asset Management

Here are the questions asked:

  • How are you involved with Digital Asset Management?
  • How does a publisher of children’s magazines, stories and activity books use Digital Asset Management?
  • What advice would you like to share with DAM Professionals and people aspiring to become DAM Professionals?

Transcript:

Henrik de Gyor: [0:01] This is Another DAM Podcast about Digital Asset
Management. I’m Henrik de Gyor. Today I’m speaking with George Brown.
George, how are you?
George Brown: [0:09] Great. Thanks for having me.
Henrik: [0:11] No problem. George, how are you involved with Digital Asset
Management?
George: [0:15] Henrik, I’m a member of our publishing technologies team with
the editorial product development group for Highlights for Children. That team
includes our premedia production, our archiving, our rights management, and
our asset management. We’re currently in the middle of two implementations at
one time. [0:36] We’re doing a new DAM, an upgrade, as well as implementing
an editorial publishing system to help track our workflow as we’re building these
magazines, books, and various other digital products. So in my normal day job,
I manage our assets services team. There’s four of us. There’s a rights management
administrator, our archivist, and a content management specialist. So our
archivist is working with the premedia team in advance of a product to set up
folder structures and file naming conventions.
[1:15] Then that way the files are put into the right setup so that, when it is time
to archive them, we have them ready to go in the right condition that we need
them for archive and reuse. Our rights management administrator is tracking
all of the rights for content that we’re acquiring as well as content that we are
licensing out to various partners. Anytime we reuse content, she helps us check
those rights.
[1:43] Our content management specialist is really working within the DAM, and
right now a couple of other databases, to help our internal users here in the
editorial group as well as our business team in our Columbus, Ohio offices, and
then our various international and domestic licensing partners. Anytime there’s a
request to reuse content, it comes through our group, and our content management
specialist pulls those assets together for that request.
[2:17] Now we archive everything in a nice orderly fashion, but reuse is not
always nice and orderly. They may need a couple of pages from this book, a
couple of pages from this magazine, and maybe a few puzzles from some other
place. So our content management specialist is working with these people
within the DAM pulling those assets out and actually putting them together for
new use purposes. So he does a variety of packaging and repackaging to give
the right assets in the right format to what we call our customers, whether internal
or external.
[2:54] Now, the other part of my job right now is on the DAM implementation.
I’ve been working with our vendor to look at our assets and the metadata we
have, and figure out how we’re getting the assets ingested, and then the metadata
from another system attached to the appropriate assets. We’ve really
been fortunate with our DAM implementation in that our Director of Publishing
Technologies, who is my boss, has a wide experience in the DAM space.
[3:25] He’s done a number of DAM implementations through a few different
organizations. So he’s able to bring to our organization this deep understanding
of what it means to go through a DAM implementation starting with the requirements
gathering, then onto the vendor selection, the contract negotiation and
now, here we are in the heart of the implementation phase.
[3:52] Having Joe, who understands all of these pieces, is really helping us as an
organization hit the ground running with our DAM implementation.
Henrik: [4:01] How does a publisher of children’s magazine stories and activity
books use Digital Asset Management?
George: [4:07] It’s interesting. We’re a 65 year old company, and a lot of us remember
us as a magazine company. “Oh, I remember ‘Highlights’ from when I
was a kid.” We’ve always collected and looked at the importance of asset management
before they were digital assets. It used to be up in our attic, and now
we’ve sent these off to various storage places. [4:33] But we’ve always collected
our backup, our archival materials, photos, and our art. As time progresses, we
went from film to digital in the late ‘90s. We’ve expanded our business to be
more than a magazine with books, activities, partners that are doing different licensing,
and international partners. We’ve had more and more need to get back
into that archive to find our content and reuse it.
[5:05] First off, our Digital Asset Management is for accessing the archive and
gaining those assets that we need for reuse. Also, for research purposes, our
editorial group is very thoughtful about the content they make, and they’re
often looking back at what we’ve done in the past to help them think about
what they might like to make going forward. We also use our asset management
in the current production process, for storing our unpublished assets and being
able to search and find those assets quickly.
[5:45] We’ve been doing this with a FileMaker database and a lightweight DAM.
It’s kind of like you have to go to our FileMaker database to find the metadata,
the record information. Then match that up with a picture of it, from the lightweight
DAM. Our new DAM implementation, with the EnterMedia software, is
going to bring those two pieces together. So it should be one environment for
our users to be able to search and find what they’re looking for.
Henrik: [6:19] What advice would you like to share with DAM professionals and
people aspiring to become DAM professionals?
George: [6:24] It’s fascinating, Henrik. I love the DAM field. I fell into it accidentally.
People I’ve met at various trade shows seem to have come about it the
same way. I was working on a project to create a summer magazine of activities,
stories and puzzles about some fun summer activities for kids. My colleague
and I, as we were working on this, were flipping through printed back issues
of the magazine. [6:55] And started thinking about, “Isn’t there a better way to
find this stuff? Imagine if we could just do like Google and search terms related
to summer to find this content?” That was really what got me started into the
DAM space. The more I get into it the more excited I get about how DAM can
be such a central piece to the publishing process and the content creation. If we
can help our end users, who are varied.
[7:28] They can be in the editorial group, the marketing group, our licensing
partners, or a whole variety of different customers. If we can help them find
our content, they can think of more and better ways to build products that are
meaningful to children, which helps fulfill our mission. As well as helps us continue
to grow as a media brand.
Henrik: [7:55] It’s a very exciting field, indeed. Thank you so much, George.
George: [7:58] Thank you. I really appreciate the opportunity.
Henrik: [8:02] For more on this and other Digital Asset Management topics, log
onto AnotherDAMblog.com. Another DAM Podcast is available on Audioboom,
iTunes and the Tech Podcast Network. If you have any comments or questions,
please feel free to email me at AnotherDAMblog@gmail.com. Thanks again.

Related Articles

Listen to Another DAM Podcast on Apple Podcasts, AudioBoom, CastBox, Google Podcasts, RadioPublic, Spotify, TuneIn, and wherever you find podcasts.

Need Digital Asset Management advice and assistance?

Another DAM Consultancy can help. Schedule a call today